Terms and conditions

Cancellations are NOT accepted within 7 days of arrival, full tariff for all days booked will be charged.

We do not guarantee the weather or snow conditions.

Winter cancellation policy

• Cancellations made up to 7 days before the booked date incur a 10% cancellation fee. Within 7 days will result in the total amount for the booked accommodation being charged, unless we can on sell the room then it will only be 10%.
• Check-in is available from 2pm on the day of arrival. Check-out time is 10am on the day of departure. Early check-in and/or check-out is by arrangement only.
• Payment for all accommodation must be made in full on the day of arrival (if not already done so). Overdue/recovery charges may be made if your account is not paid on time.
• No visitors are allowed in rooms after 10pm. Any damage to the room or property may be charged, plus a charge for any resultant loss of income if applicable.
• Smoking is not allowed in any of the rooms on our property. If you do smoke, then you may be charged appropriate cleaning and loss of income charges.